Peer Empowerment Network

is funded by:

United Way – http://www.uwlaurel.org/
Cambria County Behavioral Health - http://www.cambriacountypa.gov/behavioral-health.aspx
Cambria County Commissioners Office - http://www.cambriacountypa.gov

Who We Are

The Consumer/Family Satisfaction Team (C/FST) is dedicated to improving mental health and substance use services in Cambria County. Active in every county across Pennsylvania, our team consists of individuals with lived experience, including past or current service recipients, family members, and individuals in recovery.

Through confidential, voluntary face-to-face and telephone interviews, we gather valuable feedback from those utilizing mental health and substance use services. This information is shared with local providers, Magellan Behavioral Health, and Cambria County Behavioral Health/Intellectual Disabilities and Early Intervention to enhance service quality, identify trends, and address gaps in care.

Who Can Participate?

If you receive Cambria County Medical Assistance and utilize mental health and/or substance, use services, we encourage you to participate in our surveys. Your feedback helps improve the services available to you and others in the community.

Why Participate?

By sharing your experiences, you help:
✔ Improve service quality and accessibility.
✔ Ensure providers meet the needs of individuals and families.
✔ Influence changes that enhance care and support.

Your input matters and can drive meaningful improvements!

How to Participate

Participating is simple and completely confidential. You can:
Speak with a C/FST team member when approached at a provider location.
Request a survey by phone at (814) 254-4342.
Email us at Cambriacfst@outlook.com to schedule a survey.

For Providers

Since 1990, C/FST has been a trusted partner in evaluating and improving services. We conduct over 400 surveys annually, covering:

Child/Family Mental Health & IBHS Services
Drug & Alcohol Services
Adult Mental Health Services

Our team prefers face-to-face interactions to ensure the most accurate feedback. When conducting surveys at provider locations, we require a private room to maintain confidentiality.

Contact Us:

If you have any questions or would like to learn more about how you or your organization can participate, reach out to us:
📞 Phone: (814) 254-4342                      📧 Email: Cambriacfst@outlook.com

Your voice is powerful.

Help us shape the future of Mental Health and Substance use services in Cambria County!